Terms of service
TERMS OF SERVICE
Effective Date: November 1, 2025
Business Name: The Down 2 Earth Shop
Contact Email: idocareproducts@gmail.com
OVERVIEW
Welcome to The Down 2 Earth Shop. The terms “we,” “us,” and “our” refer to The Down 2 Earth Shop. The Down 2 Earth Shop operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting, browsing, interacting with, or making a purchase through our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not access or use our Services.
SECTION 1 — ACCESS & ACCOUNT RESPONSIBILITIES
You represent that you are at least the age of majority in your state or province and that any minor dependents using the Services under your supervision have your consent.
You may be required to provide personal information including billing, shipping, and payment details. You agree that all information provided is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Accounts may not be transferred or resold.
SECTION 2 — PRODUCTS & ACCURACY OF INFORMATION
We strive to display our products as accurately as possible. However, actual colors and appearances may vary due to device and screen settings. We do not guarantee that the appearance or quality of products will meet personal expectations beyond what is legally required.
All product descriptions and pricing are subject to change without notice at our sole discretion. We reserve the right to limit or discontinue products at any time.
SECTION 3 — ORDERS & ACCEPTANCE
All orders constitute an offer to purchase and are subject to acceptance by The Down 2 Earth Shop. An order is not accepted until payment is processed and confirmation is sent.
Once an order is accepted, cancellations may not be possible due to custom production. In the event an order must be canceled or modified by us, we will notify you using the contact information provided.
Returns and refunds are governed exclusively by our Refund Policy [LINK].
Purchases are for personal use only and not for resale.
SECTION 4 — PRICING & BILLING
Prices are subject to change without notice. Prices at checkout reflect the final retail price at the time of purchase. Taxes, shipping, customs, and handling are not included unless stated.
You agree to provide accurate payment information and authorize us to charge your selected payment method. You are responsible for all applicable taxes and fees.
SECTION 5 — SHIPPING & DELIVERY
All delivery times are estimates and not guaranteed. We are not responsible for carrier delays, customs delays, or events outside our control.
Once an item is transferred to the carrier, risk of loss passes to the customer.
SECTION 6 — INTELLECTUAL PROPERTY
All content, designs, trademarks, graphics, text, digital products, logos, and materials belong exclusively to The Down 2 Earth Shop or its licensors and are protected by intellectual property laws.
You may not reproduce, resell, distribute, copy, or modify any content without written consent. Unauthorized use may result in legal action.
SECTION 7 — OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools “as is” and “as available.” We do not guarantee or endorse these tools and are not responsible for their operation.
SECTION 8 — THIRD-PARTY LINKS
We are not responsible for third-party websites, content, policies, or transactions. Use of third-party links is at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
The Down 2 Earth Shop is powered by Shopify. However, all sales and transactions are between you and The Down 2 Earth Shop exclusively. Shopify is not liable for product issues, damages, or disputes.
SECTION 10 — PRIVACY POLICY
All personal data is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you acknowledge consent to these policies.
SECTION 11 — FEEDBACK & REVIEWS
You grant The Down 2 Earth Shop a perpetual, royalty-free license to use any feedback, reviews, testimonials, or submissions for marketing and operational purposes without compensation.
SECTION 12 — ERRORS & OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
SECTION 13 — PROHIBITED USE
You may not use the Services for unlawful purposes, harassment, intellectual property violations, fraud, data scraping, malware transmission, or any abusive or deceptive practices.
We may terminate access without notice for violations.
SECTION 14 — TERMINATION
We reserve the right to terminate access without notice. Obligations incurred before termination remain enforceable.
SECTION 15 — DISCLAIMER OF WARRANTIES
Services and products are provided “AS IS” and “AS AVAILABLE.” We make no guarantees of uninterrupted service or error-free operation.
Some jurisdictions restrict certain disclaimers, so portions may not apply to you.
SECTION 16 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, The Down 2 Earth Shop shall not be liable for any indirect, incidental, punitive, or consequential damages arising from use of our Services or products.
SECTION 17 — INDEMNIFICATION
You agree to indemnify and hold harmless The Down 2 Earth Shop and its affiliates from any claims arising from your breach of these Terms.
SECTION 18 — SEVERABILITY
If any provision is found unenforceable, the remainder of these Terms remains valid.
SECTION 19 — WAIVER & ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and The Down 2 Earth Shop.
SECTION 20 — ASSIGNMENT
You may not transfer your rights under these Terms without our written consent.
SECTION 21 — GOVERNING LAW
These Terms are governed by the laws of the state in which The Down 2 Earth Shop is headquartered.
SECTION 22 — HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 — CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use constitutes acceptance of updates.
SECTION 24 — CONTACT INFORMATION
Questions regarding these Terms may be sent to:
📧 idocareproducts@gmail.com